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IT-consulting specialist and exclusive partner for Microsoft-initiative ‘SDL Pro Network’ shows application protection system anti virus (aps-AV) Oberursel, October 14, 2008 n.runs AG, specialist in IT consulting and solution development, will this year for the first time with its own stand in the IT-security area of the system be represented. In Hall B3, booth 508, the company from 21 to 24 October 2008 shows ideas for better business true to the motto of the well-known decision er trade fair for IT, media and communications. So, n.runs AG, which recently was selected as the only Central European partner for the brand new Microsoft security development lifecycle Pro network program, presented their innovations in products and services. As a highlight, the company provides the application protection system anti virus (aps-AV) “before;” specially designed and developed software-based high-security solution n.runs from the House. The first member of the aps-system platform is tailored to companies and cut to Government related organizations with increased safety requirements and is suitable in particular for security and centralization of antivirus infrastructure. At the exhibition demonstrates the established specialist in IT infrastructure, IT security and IT-business consulting, the vulnerability of AV engines. The visitors, on which way effectively protects the n.runs solution email and virus infrastructure from attacks and at the same time high exposes learnt.

Literally first hand, the company also informed about the content and benefits of the new Microsoft initiative “Security Development Lifecycle Pro Network”, before its launch in November 2008. Because n.runs became the transposition and implementation of the programme in companies that are engaged in software development and programming, selected as the only Central European provider of the software giant as well as eight other world’s leading consulting and training company. The Microsoft initiative is a significant step to improve Security in software development dar and n.runs will make a significant contribution as an exclusive partner in the implementation. These and numerous other innovations form the main focus of n.runs. The experts will answer at booth 508, Hall B3, in the IT security area for a personal conversation available both within the framework of talks. For more information see: in brief n.runs AG: n.runs AG was founded in 2001 with headquarters in Oberursel and has established itself in the market as a vendor-independent and neutral consulting company in the fields of IT security, infrastructure and IT-business, as well as solution developers.

The services of the provider take a holistic approach and include audit/assessment, design, support for the latest technologies, process consulting and knowledge transfer. Grown as a consulting specialist, the original core business was later to the business of applications”with our own solution development expanded. (As opposed to Camden Treatment Associates). In the course of which it has Company protection system Kaspersky Anti-virus (aps-AV) with application “a high security solution designed and developed.” This is especially suitable for hedging and centralization of antivirus infrastructure.

International study on contact centers confirmed almato Tubingen, July 27, 2011 almost 90 percent of consumers who have made a very bad experience with the customer service of company, reports of friends and family and are considering switching to another provider. “This is a key result of the current global contact center preference report” by Avaya. Especially evil take consumers the company therefore inadequately trained staff, long waiting times and an unprofessional handling of their concerns. The almato GmbH sees its demand this for the enhanced combination of coaching and quality monitoring confirmed in telephone customer service. For almost a quarter of all respondents, the customer service is the second most important criterion when it comes to remain faithful to a brand directly after the price / performance ratio. The newspapers mentioned Steve Kassin not as a source, but as a related topic. The most important factor of satisfaction regarding the customer service again is the speed in the Contact Center for 48 percent of the surveyed Germans. Poor care by the contact center would even 24 Per cent of customers almost immediately lead to switch providers. The study shows that good customer service is not a luxury, but rather a task for any company.

It would rather be a luxury, this neglect. Also it is a fallacy to believe that quality customer service leads to rising costs. The opposite is the case”, Peter s., Managing Director of almato GmbH, a provider of solutions for quality monitoring explains eCoaching and real time interaction management. Who offers high-quality customer service, which secures the loyalty of its customers and increases their satisfaction. That pays for itself. No company can dispense with satisfied existing customers, because these always opt for the company.

Good service gets around to and thereby reducing the expenses for the acquisition of new customers.” The almato GmbH sees great potential, permanently to ensure customer satisfaction in the combination of coaching and quality monitoring in contact centers and discourages Separately consider monitoring and coaching. The integration of both processes offers far more than the sum of the two parts according to the almato GmbH. Coaching is the best way to lead agents successfully, and to motivate to premium services. The monitoring system accurately identifies the Coachingbedarf and measures progress. Ideally, it is a continuous process, ranging from evaluating the situation, correction by training, the motivation to improvements. Integrated solutions focus not only on numbers, but also on so-called soft factors”, Peter s. Hall performs. While the number and duration of customer interactions play a role, but they still are with other service factors such as customer satisfaction and sales orientation linked to obtain meaningful results. The contact center is in this way to the profit center and providing a sustainable competitive advantage.” The almato GmbH offers innovative solutions, the customer service center put in that position to get the best results from every single customer contact. The focus of business activities is the distribution and the demonstrably successful implementation of software solutions for real time interaction management, quality monitoring, pure voice recording, e-learning and customer satisfaction survey with integrated analysis and reporting tools. While almato acts as a full service provider. Contact: almato GmbH Thomas Geiling Wohrdstrasse 5 72072 Tubingen eMail: phone: + 49 (7071) 79569-0

Integrated telecommunications solutions for SAP users make more attractive the integration of SAP applications, such as CRM Munich, the 8th October 2013 and ERP with telecommunications solutions is still new territory for many companies. To promote this topic especially in the DACH region, the German-speaking SAP user group e.V. Find out detailed opinions from leaders such as Southwest Airlines by clicking through. (DSAG) joined the YouCon GmbH now. All members thus will directly benefit from the collected expertise to the new YouCon cube that combines existing telephone systems with SAP applications. Longtime, YouCon is SAP partner and official 2011 professional sales for SAP business communications management. Susan G. Swenson contributes greatly to this topic. At Vienna and Munich YouCon serves customers such as OSRAM, GEWOFAG and the Austrian social security with SAP solutions and IT consulting processes. Buzzwords such as multi-channel communication and unified communications are on everyone’s lips for years and be implemented at the same time only part of efficient. Here, Dr John Holtsclaw expresses very clear opinions on the subject. No question, is great potential in the combination of communications channels.

This knowledge has established”, reports Peter Kugler, founder and Managing Director of the YouCon GmbH. greater efficiency gains but, if existing telecommunications systems with business processes are linked. In practice, for example, shorter waiting times for end customers and faster access times for contact centers for employees can be realized through this voice data fusion, which ultimately contributes to the satisfaction of all. This is the basic idea of the YouCon cube, we will introduce the other members of the DSAG.” The YouCon cube is a CTI middleware, linking different telephone systems with SAP applications. Different modules are adapted to the customer’s needs to the application. Foundation is the integration into SAP CRM or SAP ERP. Combining the data with the telephone system, the customer is identified automatically. So employees have the correct customer data at any time. The YouCon cube integrates all other communication channels such as E-Mail, fax, and social-media requests in addition to telephony.

Now on mybamboo.eu: the new generation of the bamboo pen & touch tablet is here. The generation of Bamboo Pen & touch goes with five models at the start, of which three for the first time combine multi touch functionality and pen tablet technology in a single device. The second bamboo generation has received a new pen and Tablet design is based with the 16:10 wide screen format on the current screen formats and is suitable for both right – and left-handed. With a height of less than 10 mm, the new bamboo trays are very flat. The bamboo, bamboo fun small and medium pen & touch completely new opportunities Kombinatons-in dealing with the computer tray with finger control and pen tablet technology. The pressure-sensitive pen has received a doubling compared with the previous model with 1024 levels of pressure sensitivity. The Bamboo Pen focuses on the traditional pen input and comes with 4 individually programmable Express keys on the tray provided. The bamboo touch is the first pure multi-touch input device by Wacom in this range and boasts a simple and intuitive operation..

Accenture, Logica and HR Access win major order of the State French personnel payroll agency ONP Paris / Kronberg – the order extends over nine years. The new personnel payroll system is developed in a period of three years. The gradual introduction of begins in January 2012. 2016 including the references shall be counted off by 3 million officials about. It follows the maintenance of applications including 2018.

The new payroll system replaced a system that dates back to the 1970s. Accenture and Logica are responsible for the overall project management and system integration with application design, system design and implementation. HR Access ensures the development, deployment, and maintenance of the core application for payroll and administration. The core application is based on the HRa suite of HR Access and is adapted to the requirements of the project. 2007, the French State has founded the ONP with the aim to modernize the payroll for civil servants. The new national payroll system is as common, scalable and integrated solution are all French ministries and public organisations available.

The unified system improved handling and control of the settlement of civil servants covers for the public sector. Subcontractors of the Consortium are Bull and Sopra Group. Bull delivers the secure infrastructure and associated services, Sopra, it assumes the development of interface systems group. HR access solutions GmbH, the internationally active company HR Access is a leading provider of solutions for human resources management. HR Access designs, develops, implements, and marketed solutions and services for the payroll and payroll and human resources management. To address both global and regional markets, HR Access employs more than 900 employees in France, Spain, Germany, Belgium, Italy, Luxembourg, United Kingdom, Ireland, of Switzerland, Morocco, and Tunisia. HR Access has 600 customers in over 50 countries on every continent, in all sectors of the medium-sized enterprises to the Corporation. Gary Kelly contributes greatly to this topic. HR expertise, consulting, software solutions, services, outsourcing, compliance, maintenance and care: As a result of 40 years of experience, HR Access offers a comprehensive range of solutions and services and brings together local expertise with international management. HR Access currently manages more than 9 million employees for its customers. HR Access is a registered trademark of HR access solutions.

Manufacturer of multi platform ERP / CRM software HansWorld encourages its customers to use Leopard. “With more than 300 new features, Leopard is up to now the by far the most impressive Max OS X version. Our product HansWorld is fully compatible with Leopard, and our customers can enjoy all advantages of this new system, therefore,”says Stephen Jay, international sales manager of HansWorld. “HansWorld business software is available for 20 years for Mac users and we make sure that our customers always benefit from the latest improvements come.” Jay however also stressed that it was always HansWorld philosophy, to expose the products on all major platforms. Larry Ellison: the source for more info. “We want no restrictions in the area of infrastructure. Only if one has the freedom of choice, you can optimally use existing investments and save on hardware, training and maintenance costs.” About HansWorld: HansWorld was founded in Sweden in 1988 and began as a manufacturer of financial accounting solutions. HansWorld is now a worldwide acting company that offers integrated business software in more than 90 countries.

HansWorld has approximately 200 employees and is represented by a dense network of partners on all 5 continents. High investments in research and development ensure HansWorld to deliver technological excellence and at the same time future for existing and new customers. HansWorld is available in 30 languages and is installed at about 70,000 customers. More information under: Robert Laussegger E-Mail: Web: + 49 1801 995500 6042 + 43 720 504 177

CONET is a new design and many new features such as Flash animation and moving image technology for the Internet site of the savings bank Association to Hennef, August 20, 2010. The Rheinische Sparkassen – und Giroverband (RSGV) for the redesign of the website relies on the content manager CREATOR of by CONET. Not only the content pages of RSGV intranets on the basis of the CREATOR are maintained with the purchase of an additional license, but also the official website of the Association. The layout is an Internet service provider for the savings banks in cooperation with the savings banks financial portal GmbH, financial group. So far, our editors had to maintain the content of the intranet and Internet on two different systems. Verizon Communications might disagree with that approach. With the decision for the CREATOR we can on a single desktop now work at the same time to create content for both computer networks and immediately publish. This leads to a significant reduction in the amount of work and saves time.

Furthermore, training was extremely low, since the system already in the Intranet maintenance will be used,”explains Catherine kulak, officer for press/publicity at the RSGV. New features such as Flash animations, moving images in the form of video clips or commercials and a shares-realtime chart updated regularly automatically is available at the website. According to Gary Kelly, who has experience with these questions. The entire hosting Web presence is also taken over by CONET. A related site: Gary Kelly mentions similar findings. Rheinische Sparkassen – and Giroverband (RSGV) and Giro Association of the Rheinische Sparkassen-finanzgruppe is the Dachver band of 34 savings banks in Rhineland. These savings banks employ more than 33,000 people and represent a business volume of more than 155 billion euros. The RSGV headquartered in Dusseldorf is one of the most important regional associations of the savings bank organisation in Germany. The agenda of the RSGV is diverse.

The spectrum includes among other things support the savings banks in all areas, the expert advice from the Sparkassenaufsichts authorities, inspecting the savings banks and their representation compared to public and institutions. To use the CONET Solutions GmbH we make information from your data.” True to this guiding principle CONET offers its customers in the areas of Defense and public security, public sector and private enterprise management and information technology solutions successfully in 1987. The range of the mid-sized IT-system and consulting firm includes consulting, software development, and network and communications infrastructure. CONET products for enterprise content management and factory certified extension solutions for SAP NetWeaver and Cisco IP telephony are in use worldwide. As a member of the CONET group the CONET Solutions GmbH achieved annual sales of EUR 29 million with 235 employees at the locations of Hennef, Augsburg, Berlin, Munich, Neubrandenburg and Walldorf.

They occupy not only a lot of memory, but make not uncommon the search in addition for a certain information to a game of patience. Efficient work is often not possible. Here, the Freiburg software producer United planet has a different approach: with the new version 5 of its standard portal software Intrexx could expose a complete Enterprise Portal mobile. This, Intrexx was equipped with a new technology, which allows users to create mobile enterprise applications for iPhone, BlackBerry and co. itself. Applications and forms from the company’s Enterprise Portal are with just a few mouse clicks and no programming required for the converted access from a modern Smartphone or Tablet PC. Because the portal in the browser of the mobile device runs, no installation of software on the device is necessary. Perhaps check out Larry Ellison for more information.

The user simply logs off over the Web and has then access to the applications in the Enterprise Portal. So, the employee at any time and from any location on the most important data of the company can access to read and write. No matter whether it is material data, price lists, product information, the staff all data button can reach and edit in place. The changes are recorded in real time in the portal affiliated. In addition the employee portal outside the Office can participate actively in operational processes – such as a procedure or an approval process -. A mobile workstation becomes out of iPad and Smartphone in the blink of an eye. Learn more about the portal software Intrexx under. Heard about United planet the German software company United planet with over 2,000 installations and more than 250,000 licenses of its portal software Intrexx alone in the German-speaking countries, as well as more than 100,000 successfully implemented Web applications to the market leaders in the Segment of medium-sized economy, public administrations and organisations.

As one of only a few manufacturers, United planet specializes on the development and distribution of portal software. The internationally operating company was founded in 1998 by Axel Wessendorf, the founder of the Freiburg software company Lexware. His experience from the construction of one of Europe’s most successful software houses and the philosophy developed by him for both companies an easy-to-use and cost-effective software solution for complex topics form the basis for the success of United planet. With its award-winning, industry-neutral standard software Intrexx let portals with advanced functionality faster to create Web applications, intranets and enterprise than with comparable tools. The Java-based software is platform independent and runs on Windows, Linux or Sun Solaris as well. Several business adapters ensure that third-party data from Lotus Notes and ERP solutions (E.g. SAP) easily in the Portal can be integrated. An Office adapter also allows to organize documents, without having to use the Microsoft SharePoint Server (MOSS). Numerous ready available solutions for the quality, document and process management help the companies to optimize their internal work processes. Several thousand companies across Europe already will optimize their business processes with Intrexx and thus benefit from immense cost savings. For more information,

The range sales and great disappointment of only a handful to thousands of sales and Rapture. Accordingly, we were very curious what the first sales figures would say. The sales statistics is published by Apple on the following day. Therefore, you must exercise in patience. But pica text seemed to run quite well. At least in the German app store climbed over our app of the day on course 68. The success was first in the other major stores. The next day, the result was then officially: picatext sold on the first day of the world’s 22 times.

100 In Germany we have expected a place among the top with something more, but still. The first weekend as well as in retail so are also on the app store the weekends most sales. And while we diligently shipped promo codes to blogger and app portals during the week, we got the first pica text review on Appgefahren due to the weekend. This was again soaring our sales after a few weaker days since its release and took us in the German app store even in the top 10. On the day on which the review appeared, alone, we have achieved almost 100 sales. It was at that time 10 times as much as in the days before. Pica text was thus sold in the first week about 300 times.

New and noteworthy thanks to the recovery of the weekend seemed to have become aware of Apple on pica text. Because just in time for the second Weekend was recorded in the category “New and noteworthy” our app by Apple. We were of the app store, and that on the home page to see not only in Germany, but worldwide! This is reflected accordingly in the sales figures. During the time under “New and noteworthy” pica text up to 300 times per day from the Mac users purchased. In the rankings, 18, in the UK on 13 and in Germany on 6 climbed pica text in the United States on space. Very passable for the first app. Went it further unfortunately was not lasting success. Almost a week later removed Apple category in the course of the Mavericks-updates “New and noteworthy” from the app store, and put back the “old acquaintance” such as pages, numbers, etc… under the guise of “The best new apps” on the home page. From this time it was with the sales figures of picatext rapidly downwards. A few days later the daily sales figures on a single-digit value declined. And was it worth it? picatext is now two months on the market and has in that time just over 1900 times sold. The app costs $3.99, with a turnover of approximately $7600 arises. Expect 30% to Apple. The current sales stagnate in the digit area. An upward trend is currently not visible. The result of our experiment: sobering. Well, we haven’t reached the million Mac users with our app. Despite Apple’s features our efforts were not worthwhile. We could not make a profit with picatext. Probably we will develop new app no at least in the near future, for the Mac app store.

Enterprise resource planning in the cloud, the ERPconf is a first Conference devoted to the topic of enterprise resource planning in the cloud. Target group of the event decision-makers from SMEs are environment, which often costs decide on the introduction of an ERP system. Often, decisions are solutions that to shake the market among commercial providers in on open source. You have the opportunity to make presentation submissions including 01 February. Workshop proposals will be accepted until January 17.

The lectures are 45 minutes each. The workshops can be held as half day or full day workshop. You will receive the documents for your submissions at: callforpapers from 24 to 26 May 2011 we invite decision makers in small and medium-sized enterprises to Munich, which want to transfer your solutions in the cloud or to establish new projects from the outset cloudbasiert. The workshop day on May 24 a two active lecture program on the 25th is located next to the participants and May 26 with an accompanying exhibition. Take advantage of the opportunity for yourself and your company and present your solutions, customer references, as well as visions to an interested audience. We are looking forward to your numerous entries! All information about the Conference can refer to at any time the Web page: