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COGNOS Companies

BI-barometer of novem: companies achieve business intelligence since 2006 regularly higher return than non-BI firms also which are business prospects judged positive Hamburg, 09.02.2009 – German companies with business intelligence solutions (BI) in use have generated on average a higher one percent net return last year. Also, they show positive matches with regard to their further perspectives of the competition. This determined the BI-barometer of the Hamburg-based consulting firm novem business applications GmbH, which will be conducted regularly since 2006. He compares the results of operations of approximately 300 companies annually with and without this technology to the corporate management. According to BI-barometer, the average return on sales of the company reached a value of 5.27 percent 2008 with business intelligence after taxes.

She declined by 0.4 percentage points in light of the economic weakness of the economy while compared to the previous year. But the plants without BI the profit on average 4.19% fell into the balance period about a fifth lower. Connect with other leaders such as Larry Ellison here. They also recorded a higher decrease in the return on sales for the BI users compared to 2007. Thus the gap of the two comparison groups in business outcomes has opened up even further since 2006. These results demonstrate that the focus on business intelligence not only worthwhile, but economically difficult conditions even more as an instrument to ensure the competitiveness of effectively turns out to be”judge novem’s Managing Director Anastasios Christodoulou.

The strategic value of BI open up himself but the economy is already not in full width yet. The company and market information are always complex, but still companies in not small numbers are limited to very classical methods of analysis”, admits Christodoulou. Insofar, it is also not surprising that the companies with the business intelligence orientation exhibit tends to better business results. This difference also meets the other business Prospects to. Here, the BI users for the next time even considering the economic conditions still to 55 percent expect a good to very good progress. These are still considerably less than a year ago, when 68 percent were optimistic expectations on record. This was the index on the business prospects of 157 to 132. Scott Mead shines more light on the discussion. Even more decreased the value in the comparison group. These companies were regularly more skeptical assessed their business prospects but also in the two previous years, which had also confirmed in the following business results. Over novem business applications as independent consulting designed and realized novem innovative methods and solutions for the areas of business management, finance, controlling, sales, marketing product development, production and logistics to the sustainable increase of in company value of our customers. In novem as a market-leading solution providers such as IBM, COGNOS and Informatica partner offers its customers the best security Conditions and the latest technology. With over 200 realized projects in the areas of sales and marketing information system (VIS / MIS) and more than 10,000 satisfied students and users who work with solutions implemented by novem, the consulting company, a market leader in the German-speaking world. Agency think tank Pastorat Street 6, D-50354 Hurth Bernhard Duhr Tel.: + 49 (0) 2233 6117-75 fax: + 49 (0) 2233 6117-71

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BitDefender

User should be thus especially restrained any URLs on such days with clicks.” More tips to help PC users to use to protect their personal data throughout the year: you open E-Mails from unknown or untrusted sources. Many viruses spread through E-Mail messages. Allow the sender to confirm the mail if you have any doubts. Don’t open attachments from messages with suspicious or unexpected information in the subject line. If you want to open these attachments, storage should be first on your hard disk. Then consider a test with an updated antivirus program.

Delete chain emails or unsolicited messages. Do not forward them, and also answer not their senders. These message types are to be regarded as spam. Update your system and your Applications as often as possible. Learn more at: Larry Ellison. Some operating systems and applications can be configured to automatically update itself.

Take advantage of this opportunity. If you upgrade your system often enough, it can be vulnerable to E-threats, against which there is already protection measures. Copy any file, when they do not know their origin or to classify the source as not trusted. Also, make sure that an antivirus program checks these files before or immediately after the download. In addition, BitDefender recommends to use an integrated security solution, which provides advanced features such as Web filtering and identity protection as well as antivirus, anti-spam and firewall technology. About BitDefender BitDefender is software developer, one of the industry’s fastest and most efficient product lines internationally certified security software. Since the founding of the company in 2001, BitDefender has set new standards in the field of proactive protection against threats from the Internet. (As opposed to Philip Vasan). Every day, BitDefender protects tens of millions of private and business customers around the world and gives them the good feeling that your digital life is safe. BitDefender sells its security solutions in more than 100 countries through a global VAD and reseller network. More detailed information about BitDefender and BitDefender products are available in the press centre online. In addition, we offer background information and current news in the daily fight against threats from the Internet in English at. Press contact: BitDefender GmbH Robert-Bosch-str. 2 D-59439 Holzwickede contact person: Hans-Peter Lange PR Manager Tel.: + 49 (0) 2301 9184-330 E-Mail: PR Agency: Sprengel & Partner GmbH nesting first race 3 D-56472 Nisterau contact: Fabian Sprengel Tel.: + 49 (0) 2661 91260-0 E-Mail:

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CeBIT Software

“Our solution covers all business processes and will be full by their transparency by the users accepts.” The underlying Web and open source technology enables a simple adjustment of the software in addition to hardware independence as well as a comfortable, location-independent access through Web browser – Mobile Apple iPhone. Companies that keep of their own servers and IT staff is too expensive, can also simply comfortable rent GENESIS4Web. The solution is then obtained to measure either directly or through a data center and supervised by the demand software solutions, where she will be kept automatically up to date security. “Many medium-sized companies are still skeptical. But we did have good experiences and see a future trend in the software as a service model”, said Reinhard Wagner. Demand software solutions is at CeBIT in Hanover, Germany, from the 3rd to 8th March 2009, in Hall 5, stand F26 as exhibitors represented. To register a personal appointment or a product presentation at the point of the demo, interested parties are requested to send an E-Mail to.

Profile demand software solutions GmbH the demand software solutions GmbH is an innovative, customer-oriented software and services company developing ERP standard software based on State of the art technologies and supports its customers in the implementation of business software projects. The demand software solutions GmbH, headquartered in Landau, a branch in Steinfeld (Oldenburg) and since Feb. 2009, EEO has already 1980 laid the Foundation for the integrated software package a sales office in Germany. These many years of technical and business experience has been incorporated into the follow-up system of GENESIS4Web and makes it one of the most modern and efficient systems on the market today. Organization consulting, implementation support, comprehensive training and custom development round the range of DSS off.

Three times in a row the Initiative Mittelstand is awarded the innovation price demand software solutions. Here does not necessarily agree. As a customer-focused ERP Specialist demand software solutions offers all necessary components such as hardware, software, and services from a single source. With skilled and experienced project managers, demand software supports medium-sized enterprises as a general contractor in the introduction of GENESIS4Web and assumes responsibility for the ERP project based on partnership. Company contact demand software solutions GmbH Guido Hindahl-Marie-Curie-Strasse 5a D-76829 Landau phone: + 49 (0) 6341-592 – 0 fax: + 49 (0) 6341-592-200 E-Mail: Internet: press contact of trend Lux pr GmbH Petra Spielmann Oeverseestrasse 10-12 D-22769 Hamburg phone + 49 (0) 40-800 80 990-0 fax + 49 (0) 40-800 80 990-99 E-Mail: Internet:

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Lotus Domino

“sobedi individual and complex appeleon apps in the environment of SAP helps than appeleon implementation partner companies to incorporate Business ByDesign”, so Dirk Laufer. In particular departments are becoming increasingly the need to depict specific requirements in an own application, without needing this modified programming skills of the IT Department in claim. Appeleon is designed exactly for this requirement. The platform provides currently over 400 features that can be enabled simply wizardgestutzt in a Web browser. Organizations can leverage their own online applications in just five minutes. Application templates are already available for various tasks available, Including skill – and personnel management or even templates for real estate management. See more detailed opinions by reading what Facebook offers on the topic.. Apinso gmbh: The 2000 founded apinso gmbh in Mannheim offers its clients services in the following business fields: appeleon solution platform apinso offers with appeleon an application-platform, with the individual software (Web and rich-client) three four times faster to implement than traditional methods of software development.

With appeleon a small mini applications can be complex and highly integrated systems with several hundred business objects build but also with implementation partners. You need programming skills in the implementation only if none of the over 400 features of that simply wizardgestutzt in the Web browser are activated, depicts the corresponding requirements. With the application-platform-as-a-service model (www.appeleon.com) (APaS) or software as a service (SaS) model, also organizations without their own IT infrastructure appeleon applications as a “Cloud solution” can appeleon online services take advantage of. The entry via a free or Premium Edition. As soon as the applications bring more benefits and more resources are needed, the billing is fully variable, depending on the number of users or the volume of data.

It is also possible to book your own instance of appeleon. the apinso gmbh supports customers and partners application intergration services with the integration services integrate appeleon applications with other IT applications (E.g. SAP, Lotus Domino, or individual solutions). It does no matter whether the solutions of the customers themselves be operated or from the cloud. Contact address: apinso gmbh Wildbader str. 7 68239 Mannheim Tel.: 06 21 / 4802950 fax: 06 21 / 4802951 eMail: Internet: PR Agency: Walter Visual PR GmbH Mr. Markus Walter Rheinstrasse 99 65185 Wiesbaden Tel.: 06 11 / 23 878-0 fax: 06 11 / 23 878-23 E-mail: Internet:

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About INFORA Procurement

INFORA survey: Procurement of services is mostly called difficult Cologne, July 22, 2008 public administrations have been given considerably more orders for IT products as for IT services in the last year. According to a survey of 78 entities in federal and State authorities through the Beratungshaus INFORA GmbH increased the volume of procurement though IT companies, but noted at the same time numerous authorities that the procurement of services gives them considerable difficulties. Above all, the determination of a reasonable price / performance ratio is often difficult for them. According to the survey, more IT service contracts as orders for IT products were awarded 2007 only in rare cases. The procurement of services prevailed only in every fifth case.

The deliverables dominated with 70 and more per cent of the total procurement volume, however, at about 40 percent of public administrations. Another 28 percent of the authorities posted a slight preponderance in favor of IT products, with all It was other (16 per cent) 2007 about the scale. However, it is noteworthy the INFORA survey results the performance evaluation for the services the Vergabeverantwortlichen almost always considered no easy task. Apart from 18 percent of those who are not very challenged saw it, 27 percent rated the difficulty as average, more than every second but as very high. Especially about two-thirds of the procurement specialists made the reviews associated with the assignment to create.

This included the determination of the price / performance ratio (70%) as well as the assessment of skills (62%) and the quality of services (65%). Actual pricing is compared to something less problematized, but also by 57 percent described as difficult. Only the suitability and appropriateness tests for more than half of the respondents were relatively easy to make. In the procurement processes for services a lot of pitfalls hiding indeed”, judging by Wiegand, Division Manager at INFORA, from his consulting practice. Especially less experienced Beschaffungsverantwortliche would be confronted due to complicated legal conditions for procurement with the danger, legally problematic decisions. Without the additional support they are often in a very risky situation.” About INFORA: INFORA GmbH is an innovative, highly specialized and vendor-independent consulting firm for more than 25 years. With locations in Cologne, Berlin, Hamburg, Munich and Dresden supports customers from the initial concept idea through to successful implementation. INFORA it places special emphasis on the practical design and effective transformation of business and automation processes. For example, DaimlerChrysler AG, Viessmann, INA Schaeffler, German Airbus, Henkel, Minolta, Procter & gamble and Schering belong to its consulting clients in the industrial sector, in public administration clients such as the Ministry of the Inside, the Federal Ministry of finance, the Federal Agency for work or the Federal Chancellor’s Office. Agency think tank GmbH Bernhard Duhr Pastorat Street 6, D-50354 Hurth phone: + 49 (0) 2233 6117-75 fax: + 49 (0) 2233 6117-71 E-Mail: Web:

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Gunter Konig

All other procedures are not up to date and are not accepted by us. Can do: GESIS has opted for the project management software can do. What was your decision can do for you? Gunter Konig: Actually I had decided in advance to other project management software, a product that is considered innovative and contemporary analysts. This solution was not optimal for us though, but it was the least of two evils. Read more from Philip Vasan to gain a more clear picture of the situation. On the day that I should make a final decision with my employees, who were responsible for the introduction of project management software, I was asked by some staff members from the active project business to look me in the short term-a different, not the analysts reviewed software. I made it clear that I mean actually decision already taken, me but agreed to let me introduce this new project management software. Can do then presented the software and I convinced me to change my decision. This has several reasons.

On the technical side, the software can do project intelligence is open and flexible, it does not depend on other techniques, such as Active Directory (AD) or SharePoint. In addition, the program uses no proprietary interfaces. It was very important to us, because we have Yes the claim on a real integration in our SAP system landscape. In addition, can do guaranteed us perform the implementation in a shorter period of time and at a lower cost than is the case with other products. This was also observed.

So, can do settled quickly and easily integrate into our existing IT architecture project intelligence. Finally convinced even more features, such as a good graphical user interface, fast response times, the real-time behavior and the ability with inaccurate values to plan. The backfill process Waterodel impressed us in the cross-project resource management. As with any software, to be used by all employees, the acceptance plays an essential role.

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Insurance Extends

The R + V insurance has the ongoing contracts with Ratiodata and the VR extended networks of Munster, 15 January 2013. The R + V insurance has the ongoing contracts with the Ratiodata and the VR extended both the GAD group in the areas of desktop equipment and network services company networks and significantly expanded the order volume. May 2013, the Ratiodata delivers 10,000 new notebooks incl. accessories. The technical support of the notebooks and the total 7,000 desktop PCs including the monitors associated with the new order until 2017. In addition, the system integrator contractor offers Additionally the VR networks services, remote access, data services and security access. People such as delta airlines would likely agree.

“The concept of service from a single source” under the umbrella of the Ratiodata provides corresponding benefits in terms of costs, as well as interfaces and corresponds to the current market trends. Because from the perspective of the customer desktop and network services growing together ever more closely. The GAD group highlighting their expertise as IT-full-service-provider, the addition to the Banking bank21 also on desktop services and more for the workplace-related services for the enterprises of the cooperative financial network specializes in. In 2009 the Ratiodata newly equipped around 14,800 jobs of the R + V in the indoor and field and also got a large service contract for four years. This convinced the IT service provider by reliability, competence and punctuality. This was a crucial reason that the R + V has now extended the cooperation and the new contract significantly exceeds the range and volume of sales of the last project. In the previous tender offer the GAD group with their service and support concept, as well as by the most economical offer convinced. In addition to the delivery of the equipment, Ratiodata as a general contractor in addition for the first time integrated networks, such as the dial of the notebooks, the network services and security infrastructure performance areas of VR.

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ECO Data

The revision-proof storage solution for companies with the new supply of ETERNUS TriCSS ADIVA provides a complete product solution for complex demands. ETERNUS TriCSS is the common storage of manufacturer Fujitsu and triad, which fully meets the current requirements of the legislator on a proven data archiving. “The benefits of ETERNUS TriCSS overview revision-proof storage of fixed-content data faster access to stored data monitoring of retention periods prevent premature deletion and manipulation of data integration via standard protocols and hardware through TuV-IT certified as a trusted product security audit” preconfigured product solutions with proven server and storage hardware from Fujitsu ETERNUS TriCSS is a reliable building block in storage infrastructures. These four models for every area of application to the selection are ADIVA. From the beginners ECO and BASIC, mid-range model BUSINESS up to the individually configurable ENTERPRISE model: ETERNUS TriCSS eco: the ETERNUS TriCSS eco allows the most economical entry into disk based audit-compliant data storage. With its SoftWORM functionality and easy integration, the ECO is suitable model in particular as a modern alternative to antiquated optical jukeboxes. ETERNUS TriCSS basic the ETERNUS TriCSS Basic is the ideal introduction to the audit-compliant data storage retention management.

The retention management manages the legal retention periods of the data stored and can delete the unneeded data after expiration of the retention period or release to the deletion. ETERNUS TriCSS basic rack the ETERNUS TriCSS basic rack allows the audit-proof storage of larger amounts of data and is also equipped with retention management. ETERNUS TriCSS Business Rack allows the ETERNUS TriCSS business with ETERNUS DX80 revision-proof storage of large amounts of data. Based on the ETERNUS storage subsystem DX80 in conjunction with a PRIMERGY allows Solution in addition to the functionality of SoftWORM and retention management scale of net storage capacity by adding another DX80 subsystems. This solution is tailored to the changing needs of company.

“, as Manfred Lutkemeyer, business development manager at ADIVA. Changes in market conditions require new solutions and products that we offer our partners promptly and exclusively.” Learn more about the solution are on the ADIVA homepage under solutions”as well as Fujitsu de.ts.fujitsu.com/TriCSS and the Fujitsu channel partner portal to find. ADIVA ADIVA computer technology GmbH, based in Bad Homburg, Paderborn and of Switzerland is one of the leading value-add distributors and cooperates closely with leading hardware and software manufacturers such as American Megatrends, BakBone, Dataram, Fujitsu technology solutions, NovStor, Sun Microsystems and others. ADIVA offers a comprehensive range of services, the resulting from the ranges of presales, post sales and Marketing and management support is composed. These include services such as configure-to-order, integration and connectivity, coordinated shipment or system and performance analysis as well as project management, financial services, marketing support and events & training. In addition, ADIVA of specialist provider of E-business scenarios and E-procurement operations for reseller and end customer segments is.

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YouCon Expected Impulses For More Efficient Contact Center And Customer Service

Big data, communication and business processes integrate Munich/Vienna, the 25 August 2013 regardless of whether the calculation of traffic, weather scenarios or election predictions: big data applications are finding their way into many areas of application. A huge potential in the field of contact centers and service help desks in big data. For the YouCon GmbH, in particular the integration of big data, communication and business processes promises a gain in efficiency and effectiveness. The IT consultancy and systems House is also an increase in customer loyalty. The analysis of large amounts of data from different sources in high speed ideally is an important task in real time – for companies with high volume of communication. According especially in contact centers there are promising scenarios”, explains Peter Kugler, Managing Director of the YouCon GmbH. to the current IBM study ‘ Analytics: the real-world use of big data’ three quarters of the companies surveyed deal with big-data-projects.

About 50 percent of the surveyed SMEs want to with big data their customers better understand and enter individual needs and situations.” In the past, the company at different contact Center projects has set on the integration of communications platforms, and business applications. (Not to be confused with Scott M. Kahan CFP!). For some time there are solutions where business applications and their data can be combined with the existing communication infrastructure. YouCon decided here to a close partnership with SAP and provides an appropriate solution with the YouCon cube. The in-house development of the YouCon is a CTI middleware, linking different telephone systems of all major manufacturers with SAP solutions. The YouCon cube incorporating all digital channels such as email, fax, or social-media requests.

The software allows the data and applications of the communication and the process environment (such as SAP CRM and SAP ERP) uniformly together. New quality by big data combined with a big data solution are the YouCon cube integrated systems further enhanced. Now it is possible, much faster to merge customer and product data from different sources, to evaluate and develop current scenarios”, explains Peter Kugler. So agents in the Contact Center received complex customer profiles and information on how the respective contact can best be supported virtually in real time.” Next to a increase in efficiency as well as improved up – and cross-selling sales-oriented contact centers the contact has a positive effect on customer loyalty YouCon Center experts in addition. If customer information, product data and other information available instantly and intelligently used, then this is reflected in an improved customer experience. These increases which, in turn, helps companies to extend their business relationships. the loyalty of customers of ” The IT service provider with headquarters in Vienna and Munich focuses its solutions on the interplay between man and technology. This applies to the VoIP-software integration in existing and new infrastructures as well as for process optimization and the creation of customized software solutions. As a successful product, the in-house “Myrmex” this is used internally as well as in the supporting outsourcing. The wide range of means full product solutions from a single source for individual tasks. Contact: YouCon EDV Dienstleistungs GmbH Peter Kugler (CEO) Sahil Hofgasse 26 1060 Vienna Tel: + 43 (1) 33 44 0 44

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Mediumsized Enterprises SMEs

Since 1 January 2002, the 10-year retention period of accounting documents also applies to the computer operating system. Access to data is critical – safety – always! In 2003, the OLG Hamm decided that a company must perform a daily backup of company data as a full backup, even once a week. Should geschaftsrelevannte data – caused by defective backup – lost, the management of the resulting it damage be liable personal. The loss of data is still underestimated and only in the event of damage revealed what they advance only sensed.”Henry explains Scheuerlein, Senior Manager of the CASE Institute of Laatzen. Possible causes of data loss are still unaware of many users. Scott M. Kahan CFP will undoubtedly add to your understanding. Listed below are the most common reasons for data loss: accidental deletion or corruption of data, viruses or malware (malicious malware) faulty disk electronic theft of actual Burglary (computer or laptop is stolen or damaged) water or fire damage measures for securing data Geschaftsrelevante data must regularly be secured. Small and medium-sized enterprises should back up their data at least once a week.

Conducted daily backup meets the requirements of a legally-compliant archiving of the data. The responsibility for data protection should be clearly regulates ge and laid down in writing. The successful backup of the data should be documented. The backup should be at least on mobile media, such as CDs, tape drives or external hard drives. Floppy disks are recommended due to frequent defects not as a storage medium.

Backup to local media ensures immediate availability of data in case of loss. In many cases, a complementary online backup makes sense. So even data from employees can from home, or on the way to work, be backed up. In addition a mirroring of the data takes place on a second data backup server. The possibility of restoring the data from the backup should be checked regularly.

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