Panasonic enters partnership agreement with ACE.TEC GmbH in Villingen, In may, the ACE have 8 July 2010 -.TEC GmbH, Panasonic computer products Europe concluded a partnership agreement. It aims to offer complete solutions from intelligent software and robust hardware for the mobile customer service. Already the first joint appearance on the “industry day 2 wind energy in North Rhine-Westphalia” on June 24 in Oberhausen was a full success. The hardware manufacturer Panasonic is world leader in the so-called rugged Toughbooks. CF-19 or CF-U1 are everywhere in use, where customer service representatives are often harsh weather conditions: maintenance of wind power plants or oil platforms, for operations on large construction sites or shipyards. To work reliably under the special conditions, the Toughbooks have a special vibration, splash water and dust protection, withstand falls and are temperature resistant from – 20 to + 60 Celsius. For even more analysis, hear from Phil Vasan. The high brightness 1000 enables also the work in the Flash candela compared to normal 200 Sunshine. To be everywhere online, the devices with all Internet – and mobile network connection protocols, as well as a GPS navigation system.
“In this respect the Toughbooks are ideal hardware for the mobile customer service software ASS_Mobile service, which often requires a technician use in rough environments.” For this we can offer a complete solution from a single source with Panasonic”, Kurt-Leo Kaiser explained his decision for the partnership. Already the first joint appearance on the “industry day 2 wind energy in North Rhine-Westphalia” on June 24 in Oberhausen was a success: “The interest of wind energy manufacturers, vendors and suppliers to the live presentation of our integrated system solution was quite large, because they need all IT-based mobile service solutions to make their customer service as efficiently as possible,” explains Andreas Walter, key account manager at Panasonic Germany. Due to the excellent response be ACE.TEC and Panasonic also on the “innovation day wind energy m” on July 15, 2010 be represented in Wurzburg with a joint stand. Company description the ACE.TEC Beratungsgesellschaft mbH was founded in 1993 for applications, systems, strategies and technologies with a focus on complete solutions for SAP users. ACE.TEC is also one of the only one who can develop custom report scripts and create since 1993 by only three German ARIS value added resellers, and in addition to the ARIS manufacturer IDS. A further focus is the mobile customer service software ASS_Mobile service. The holistic support of the concept belongs to philosophy to the rollout and support of information processing for customers of all sizes of companies in Germany and in the neighbouring countries. Managing Director: Norbert Heil, Kurt Leo Kaiser, Sylvia Unger company contact: ACE.TEC GmbH Kurt Leo Emperor Eichendorffstrasse 33 78054 VS-Schwenningen Tel: 07720 / 840-140 E-Mail: Web: PR contact: JESSEN-PR Doris Jessen Brunsummerheide k. 5f 22149 Hamburg Tel: 040 672 17 48 E-Mail: Web: