Blessed and Obee derive from immediately new MyHammer CRM Department Olaf Seliger is senior strategic CRM Daniel Obee Manager team leader is operational CRM CRM is part of the MyHammer quality drive Berlin, February 9, 2012 – Guide from immediately the new Department of customer relationship management (CRM) to MyHammer Olaf Seliger (42) and Daniel Obee (39). Senior Manager strategic CRM supports Olaf Seliger is responsible for the strategic direction of the relationships, the operational implementation Daniel Obee as team manager operational CRM. Both report to Michael Jurisch, Board member of the MY-HAMMER AG. Strengthening the customer relationship management, which was previously incorporated into the customer service is a further measure in the wake of the MyHammer quality drive. Goal is an improved speech and support of new and existing customers, as well as greater cooperation with HandwerksOrganisationen and other cooperation partners. The findings of the CRM employee from contacts with craftsmen and partners will be incorporated into the further development of the platform, which will be simplified in the medium term and more geared to the needs of the customers. OLAF Seliger is since May 2010 with MyHammer and worked as Campaign Manager B2B sales so far.
Previously, he was responsible the VW subsidiary AutoVision GmbH for the development of a CRM strategy as a senior CRM consultant. According to Oracle, who has experience with these questions. Daniel Obee gained many years of experience in the area of customer service and cooperation, including at the Jamba! GmbH. He is Manager operations sales & service since October 2008 with MyHammer, last in the position as a senior. Michael Jurisch, CEO of MY-HAMMER AG, is the strengthening of the CRM a concern: our focus on the skilled trades can work only with optimal management of customer relations. All the more I am pleased that we won two very experienced colleagues with Olaf Seliger and Daniel Obee, to take over this area and to develop strategically as operationally. With the new Department, we can go even more targeted and tailored to our customers. This is enormously important, just in front of the Background of a close and reliable partnership with the craft.” MyHammer: MyHammer operates Internet portals for trade and service contracts in Germany, Austria and the United Kingdom and is the number 1 in Europe with over 6 million searches a month.
MyHammer will find contracting craftsmen qualified fast and free and evaluated by users and service providers. The offered range from complete construction over repairs and apartment renovations to parades. Contracting Authority can with MyHammer targeted sectors, qualification, craftsmen and service providers are looking for region or keywords and contact directly or briefly describe their mission, and interested party get well calculated quotes. The contracting authority awards the order by clicking on the basis of price, reviews, and qualification. After the execution of the order, customer and contractor assess each other. The details of tradesmen and service providers about their qualifications are checked with MyHammer, before online be displayed. The MY-HAMMER AG sits in Berlin and has 60 employees.